1. What is included in the tour price?​

Our tour packages include round-trip airfare, accommodations, ground transportation, guided sightseeing, scheduled activities, and select meals as outlined in the itinerary.

 

2. Is airfare included?

Yes. Airfare is included in the package price unless otherwise stated.

 

3. Is the deposit refundable?

No. All deposits are strictly non-refundable and non-transferable.

 

4. Are payments refundable if I cancel?

All payments made toward the tour are non-refundable due to contractual agreements with airlines, hotels, and suppliers.

We strongly recommend purchasing comprehensive travel insurance.

 

5. Is travel insurance required?

Yes. Travel insurance is required for participation in our tours. Coverage should include trip cancellation, medical coverage, and emergency evacuation.

 

6. What happens if a flight is delayed or canceled?

Airlines operate independently from Nova Travel. While we assist where possible, schedule changes, delays, missed connections, and baggage issues are the responsibility of the airline.

 

7. Can I request a single room?

Yes. Single occupancy may be available for an additional fee, depending on the tour and hotel availability.

 

8. How large are your group tours?

Group sizes vary by destination, but we aim to create well-organized, enjoyable group experiences without overcrowding.

 

9. Can itineraries change?

Occasionally, minor adjustments may be necessary due to operational needs, weather, or local conditions. If changes occur, comparable services will be provided.

 

10. What documents do I need to travel?

Travelers are responsible for having:

• A valid passport (valid at least 6 months beyond travel)

• Any required visas

• Required health documentation

 

11. What is the average age range?

Our tours typically attract adults between their mid-20s and 60s, including singles and couples. We create experiences that are active, social, and enjoyable for a wide range of travelers who appreciate organized, well-planned group travel.

 

12. Do you offer payment plans?

Yes. Payment plans may be available depending on the tour timeline. Details are provided upon registration.